Share your flight and destination
Send your flight number, arrival or departure date, destination address, passenger count and luggage details. Include any child-seat request or access needs so the arrangements can be checked before booking.
A clear arrival or departure plan
Connect the airport with your accommodation
Enquire about a private transfer from Bandaranaike International Airport to your accommodation, or an airport drop-off at the end of your trip.
Know where to meet
Your confirmation should explain the meeting point, contact number, vehicle arrangement and waiting-time terms. Ask how a delayed flight, a late arrival or a change of hotel affects the booking.
Start with a comfortable journey
After a long flight, an arrival night near the airport or in Colombo may be more comfortable than travelling immediately to the hills or Cultural Triangle. For departure, allow enough road time and airport check-in time rather than treating the final transfer as a short sightseeing day.